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February 27, 2007

Dove Washes Away Its Competition Online

The Dove brand has launched a few ad campaigns in the last year that have truly made a mark in the industry. They have not only come up with brilliant ideas for the campaigns but they have come up with ways for users to extend their brand’s advertising through forums, letters, videos, e-cards and so much more. I think Dove nailed it with some of the most creative, tasteful, and viral marketing ideas. Dove’s campaign for real beauty promotes its corporate foundation addressing the self-esteem of young girls. Through a few somewhat controversial ads, Dove stirs up discussion. But let’s not get ahead of ourselves. Here is the scoop from the beginning.

Dove first created the “Evolution Film” where a model with zero makeup on sits in a chair. The evolution begins when makeup artists begin to do her makeup and hairstylists do her hair. The cameraman shines the light on her, takes photos; then, the photos are edited in Photoshop where they distort her face and body to make her thinner and longer. The final picture (which barely resembles the original model) glamorously appears on a billboard. The tag line reads, “No wonder our perception of beauty is distorted.” On the campaign’s microsite you have the option to view the ad, forward it to a friend, join in a discussion, get involved in Dove’s Self-esteem fund, take a quiz to see how high your self-esteem is, download a workbook for mothers to do activities with their daughters, send an e-card out to your friends, and find out more about how you can make a difference in a young girl’s life. All of these items create a lot of attention around the campaign. Hundreds have commented on Dove’s forum about what a great statement this spot makes and why they themselves have body image issues. All of this user-generated content helped Dove’s campaign success.

Dove has recently released two campaigns, which have created a lot of buzz. The first was for their pro-age line of products. They created a few controversial ads of nude women between the ages of 50 and 60 years old. The TV commercial consisted of the women sitting in tasteful positions while the camera panned them and words came across the screen, “too old to be in an anti-age ad.” In the end they said, “but this isn’t anti-age”…“it’s pro-age.” They ran a TV spot telling viewers to go to pro-age.com because they couldn’t reveal the commercial on TV. Of course once I saw that, curiosity got the best of me and I went straight to my computer. Once you got to the microsite you could not only view the commercial, but also you could hear the reaction to the commercial from several women, forward it to a friend, and also join the debate. Hundreds of women have written on Dove’s forum in reaction to the commercial, shared their story about how they feel beautiful or not so beautiful and also reacted to why they love pro-age products. This is user-generated content at it’s best! These women are commenting on how the commercial made them feel and commenting directly on how much they love the product. There is nothing more appealing about a product than hearing real reactions from real women who have used it. Talk about brand loyalty. Most women are thankful to Dove for doing something so daring, yet tasteful. Others post their disbelief that these older women do not have clothes on. Either way Dove is getting the publicity…and even bad publicity is good publicity.

The latest and greatest has been Dove’s campaign for Dove Cream Oil Body Wash. Dove had a contest for customers to create a TV spot. The winner was announced during the 2007 Academy Awards. Lindsay Miller (22) from Sherman Oaks, California won with her message, “you are beautiful even when no one is looking.” Lindsay created this TV spot with her digital camera and final cut pro software. When this contest started there were hundreds that entered, only one won. If you go to Dove on YouTube you will see the hundreds that entered have posted their videos online for everyone to see. Some people even made up songs or videos just for fun. This is free advertising for Dove! So as people are searching for Dove’s commercials they will find armature videos of people who just love Dove products. The actual commercial for Dove Cream Oil has been viewed over 3,103,265 times. Not to mention the “Evolution Film” alone has been viewed well over 41,840,668 times just on YouTube.

Collectively these campaigns have put Dove on the map for some of the most creative viral campaigns out there. We have controversy, opinions, user-generated content, viral marketing, and the public is eating it up. People have felt so connected to these ads that they have posted their opinions, forwarded the ads to friends, and posted the commercials on YouTube. This is what advertising is supposed to do…spark a reaction. In Dove’s case, their ads have sparked the reaction of so many people that the people in turn have promoted the brand without even realizing it.

Dove is currently casting for another campaign, “calling all real women!

I challenge you to go to go to check out Dove’s ads and share your thoughts….then let me know what you think.

February 05, 2007

Will Viewers Be Turned Off By YouTube?

I was recently perusing YouTube’s “Featured Videos” section when I came across a video entitled “Bride Has Massive Hair Wig Out.” The title caught my attention immediately, so I decided to click on the play button. For those of you who haven’t seen the video, let me provide a brief synopsis: A bride has a nervous breakdown after a trip to the salon and cuts off her hair just hours before the wedding. After watching the video, I found myself feeling sorry for the troubled bride only to find out days later that it was all a hoax! A phony video posted on YouTube- I never would have guessed (insert sarcasm).

It seems that more and more fake videos are being posted on YouTube everyday. Aspiring actors and musicians are using sites like YouTube as a platform to showcase their talent and gain exposure with industry leaders. I’m sure most of you are familiar with Lonely Girl 15. Jessica Rose, a 19-year-old aspiring actress, along with 3 aspiring scriptwriters who wanted to break into the entertainment industry, leveraged YouTube to get publicity. When the truth came out that Lonely Girl 15 was a fake, there were a lot of angry fans who felt they had been betrayed.

Actors and musicians aren’t the only ones creating phony videos for attention. Essentially, anyone with a video camera and a YouTube account has the capabilities to post content. If this many phony videos exist now when users are not getting paid, what would happen if YouTube decided to pay its users? Well, we should soon find out. Chad Hurley and Steve Chen, co-founders of YouTube, recently announced the website will begin sharing revenue with its users. Hurley and Chen believe that YouTube is now large enough where they can encourage creativity through the implementation of revenue sharing.

Here’s the question I would like to open up for discussion- is this initiative a smart move for YouTube? I’m sure revenue sharing will gain the website more popularity (not that they need it- 70 million videos are downloaded everyday!), but let’s think about the site’s credibility for a minute. When YouTube was created in 2005, Hurley and Chen did not partake in revenue sharing for a reason; they wanted to build a community of video lovers and felt revenue sharing would attract those just interested in making money. So why now, two years later, is YouTube changing its outlook? Is YouTube “selling out” and turning its back on their core audience base?

I believe that revenue sharing is going to hurt YouTube. The website will no longer be an online community for video lovers, but rather an online community for people wanting to make money. While I do agree that YouTube is more of an entertainment site than anything else, the bottom line is that people are going to get bored with watching fake videos. Once I found out the “Bride Wigs Out” video was a hoax, I immediately lost all interest. Not to mention, I consistently question the validity of any video I see on YouTube now.

Because I’m an optimist at heart, not to mention a huge YouTube fan, I’m going to play devil’s advocate. Maybe revenue sharing will end up being an extremely successful tactic for YouTube. I talked a lot about fake videos and the negative effects they have. Some of you may, and probably do, disagree with this stance. Afterall, Jessica Rose, also known as Lonely Girl 15, was recently named Forbes top web celebrity. Think about that for a second. An aspiring actress fools the world into thinking she is a 16-year-old lonely American teenager through her daily weblogs and she is named top web celebrity of the year. This says something about the direction online videos are going in.

The bottom line is that when Google recently acquired YouTube for $1.65 billion, they needed to find a way to generate revenue somehow. Sharing advertising revenue with consumers is definitely a unique way to do that. Whether or not this decision is going to hurt or help YouTube I’m not really sure. I guess only time will tell. Now it’s your turn to talk. Let me know what you think!